Pressing the rotary wheel is no reaction on the monitor (Comand APS) Functions to the left, right, up, down, press Back button, cancel button may still work. • No Symbols The map does not show any symbols. ... Deviations between this manual and items specific to your vehicle may occur since Mercedes-Benz constantly adapts its vehicles to the latest technology and modifies design and equipment. I am currently in Italy on holiday and have a small problem and am seeking advice as to the best fix. Cause The internal shaft of the controller is prone to breaking after several years of regular use. Ok, The steering wheel electronic controls are passed through a control module called the steering column control module. These are a reliable unit but we do see the unit from time to time with CD faults, jammed CD Drive, CDs stuck inside or just not playing CDs. We replace the entire 6.5" Navigation LCD with a Brand New Original Display. This fading often gets worse when the car is hot or has been out in the sun all day. The rotating function of certain Mercedes-Benz COMAND control knobs is known to stop working. Mercedes World tried and failed as well. Press the Ø button. COMAND activates the device. I was surprised, the guys at the dealer were honest in that they admitted two other cars there had identical issues and if the flash didn't work they'd give me a loaner and order a replacement unit. Mercedes-Benz is not liable for any loss of data. That doesn't mean that the S-Class W221 has no issues. The S-Class is the Mercedes-Benz flagship model and, without a doubt, a masterpiece. Try resetting the COMAND system by removing the fuse for 15 minutes. This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). Purchased my 2015 c300 4matic on 3/10/18 and on 3/19/18 the command screen froze...no radio, no navigation, nothing shows up. Mercedes COMAND album artwork. COMAND OperatingInstructions Orderno.6515694513 Partno.1665843081 EditionA2013 É1665843081eËÍ 1665843081 COMANDSupplement Took it to MB dealership and service advisor stated that SiriusXM had an update that affected the MB software. The graphic quality of the COMAND display is remarkable. Why is my mercedes c class display screen not working? Unless if you have a STAR Diagnostic C4 or C3 you will not be able to troubleshoot the AGW any further. When the Mercedes-Benz C-Class appeared in late 2007, it was available with the latest generation COMAND System, the NTG 4. Mercedes E Class Becker Radio Cassette 1992 to 1999. You want your Mercedes-Benz to go to “sleep.” After the waiting period reinserting the navigation disk into the DVD slot and try to power up your COMAND system. Part Number: 0038205986 , 003 820 59 86 , A 003 820 59 86 Model Number: BE1492 , BE 1692 Common Problem: Speakers have loud pop with on/off , snapping and popping of speakers , no output, one side speaker/s out , volume control problem , display shows half , one side is dimmer than the other side, Black spots on display. Dealer can't find the issue. There’s a fully digital 10.25-inch instrument cluster and a bigger Comand display with a 12.3-inch diagonal, both of which can also be seen in the GLC F-Cell. It is a common fault on these vehicles for the comand controller knob to stop functioning correctly. • Personal Symbols You can determine the symbols yourself. Symbol display determined by the factory settings. When the plastic shaft inside the assembly breaks, the rotating function stops working… I need help to fix this problem so I can listen to music! Despite being promised that an update was on it’s way from Mercedes, several months has elapsed, and still nothing. The small display on the dashboard behind the steering wheel was still working properly, but when selecting any of the above functions, none of them worked and all I could see was this symbol: -- I managed to restart the Comand unit by keeping the CD eject button pressed for over 10 seconds, but nothing happened. What features does COMAND have? I can’t believe how rubbish this company is, I am regretting the move from BMW! All functions of the car including: Navigation, Radio, … The only testing that you can really perform with the AGW, is to make sure it is getting power. A Common fault with the Mercedes C Class instrument cluster is a dimming of the orange LCD multi-function display. All other functions will continue to work. Page 50: Reset Function Resetting is recommended before selling or transferring ownership of your vehicle, for example. The steering column control module interprets the signals from the steering wheel buttons, and sends those signals to the radio head unit (the actual radio/nav unit). Command system not working ,just shows mercedes logo, how do i reset - Answered by a verified Mercedes Mechanic We use cookies to give you the best possible experience on our website. Amongst other things, this will delete all personal data (e.g. The Mercedes-Benz is equipped with a COMAND system that offers the ability to control your navigation system, radio, telephone and address book function, DVD video, and system settings using a … display then appears. Michael C July 30, 2020 47 Views 1 Answer George L answered on July 30, 2020 the screen may stop working in your mercedes c class vehicle due to a blown fuse, a troubled ecu or faulty under dash wiring, a … Select Navi in the main function bar by sliding and turning the COMAND … Mercedes-Benz E-Class(W212) 2009-2016 Aftermarket radio upgrade comes with 7 inch TFT touch screen, it is designed to upgrade Mercedes-Benz E class(W212)radio system, plug and play, not need to cut wires, free gps navigation map preloaded for your country. It was a marvel of electronics and engineering. Page 151 The basic Connect an external device ( page 148). If your display is looking a little dirty, it may be time … The problem resolves itself overnight, but is extremely enoying and dangerous. Mercedes offers several versions of COMAND, depending on which model you buy. I just recently bought this used car. From COMAND you can navigate with GPS, make and receive phone calls and, of course, play music from your music collection. Mercedes-Benz is not liable for any loss of data. The S-Class, W221 chassis was manufactured from 2006 until 2013. I have a Mercedes S Class 320 CDI 2005 (55) plate and have a problem with the Comand. Standard features include satnav, Bluetooth, DAB radio and a USB port. Mercedes COMAND is the in-vehicle control and information system installed across the Mercedes-Benz range. All other functions continue to work. The Comand NTG2.0 can be found in C-Class and M-Class Mercedes Benz cars Such as the ML320 or the CLK320. In its most basic form, COMAND has a 7-inch touchscreen display in the dashboard and another of the same size in the instrument panel behind the steering wheel. The Comand system was working as expected during the drive down to dealer so I was a bit skeptical. I cannot get carplay to show up at all anymore. Even though it is such a complex luxury sedan, it is one of the most reliable S-class Mercedes-Benz has made in the last couple of decades. Press NAVI button and wait for the system to restart. Hi, I have had the same issue whereby the Command Centre Console stops working (no GPS, no heating or airco, no radio, no phone ....). Mercedes Comand Controller Rotary Wheel Scroll Knob Switch Button Unit Shaft Repair Fix Kit Install Instructions Guide: The ProblemA plastic shaft within the scroller knob unit snaps causing the scroll function to no longer work on the screen. Does not work with new 2018my E-Class As in the title, this will not connect to a new 2018my E-Class. Mercedes-Benz S-Class / Mercedes-Benz S-Class Owners Manual / COMAND / System settings / Reset function You can reset COMAND to the factory settings. That is the brains of the Mercedes-Benz COMAND system, therefore you can not bypass it. July 19, 2016 in album art by Dan Gravell. As of today it's been trouble free. The Comand controller knob located between the front seats works when using the slide function but does not work when using the control wheel turn function. The rotating "scrolling" function of the Mercedes-Benz COMAND controller stops working. It has happened 4 times over the last year. music files in the MEDIA REGISTER, will be deleted. I just bought a new mercedes and was excited about the apple carplay until it stopped working and is very upsetting. Everything was working fine until one day the comand center suddenly stopped working. Beautiful Display. Same problem command control display screen not working I have exactly the same problem with my Mercedes C220 BlueTEC 2015, command system display screen not working, showing the Mercedes logo then goes off or showed with vertical lines cover half of … Has anybody experienced the same, and how was it resolved. To show the menu: press the COMAND controller. COMAND OperatingInstructions Orderno.6515772213 Partno.1725842500 EditionB2014 É1725842500*ËÍ 1725842500 COMANDOperatingInstructions The screen is an 8.4-inch display with 960 x 540-pixel resolution, quality which is the digital equivalent of Mercedes-Benz styling — luxurious and high-class. In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon. I chose this option over the traditional navigation because I used my phone map over nav in my last car. The Mercedes … Page 150 Do not leave external devices in the same time vehicle, as functionality cannot be COMAND does not support the device guaranteed above certain temperatures connected (such as inside a vehicle in direct sunlight). I have W212 E350 2011 avantgarde model with Comand. The tyre pressure loss warning system generated a display message and has not been restarted since. The nav froze and radio stopped, and the map faded from the screen. All that would show on the screen would be the Mercedes-Benz logo. You will need to replace the whole unit. Question: Q: apple carplay NOT working in my new Mercedes GLC 300. All new Mercedes-Benz vehicles come equipped with a COMAND® display screen varying in size and type, but one thing they all have in common is that they need to be properly cleaned at some point. I cant now turn the Comand on. Data on the internal hard drive, e.g. This is a Service to fix, repair and replace the glass LCD screen on your indash Mercedes-Benz Comand Navigation radio and CD Player. If that doesn’t work go to the next step. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. A poor-quality plastic s… From the screen would be the Mercedes-Benz COMAND controller depending on which model you buy, am!, depending on which model you buy selling or transferring ownership of vehicle... 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